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S.O.S - FAQ's
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What does BPO stand for?  BPO stands for business process outsourcing. Large and small companies in the US, UK, Europe, and Australia are outsourcing their back office operations and non crucial business to  BPO companies, which helps to cut costs.

What is outsourcing? Outsourcing involves contracting out a company's non crucial, non-revenue-producing activities to a BPO Company. Basically, outsourcing is a tactical management tool that helps an organization to focus on what it does best - its core business.

Why should we outsource? The concept of outsourcing has many benefits:

A. Management can focus on the most crucial areas and non crucial areas can be outsourced.

B. Our company specializes in handling each particular process, so, quality of work improves.

C. Cost effectiveness.

What work can be outsourced? Back end processes can be outsourced:

A. Administrative Assistant

B. Telephone Receptionist

C. Marketing Assistant

D. Graphic Designer

E. Web Designer

F. Programmer

G. Web Developer

H. SEO, Website Marketing Specialist (Search Engine Optimization)

Why should I use Staffing Offshore Solutions (SOS) as my BPO provider? There are several reasons:

A. SOS is a 100% American owned company. Our headquarters is located in Portland, Or. Metro area.

B. You will get the personal attention and assistance of the owners of SOS.

C. We have 1-2 SOS owners who personally manage and oversee our offshore operations.

D. We offer a free trial period.

How can I avail of the free trial period?  Simply call us at 1-800-SOS-0874 or by filling out our Contact Us form.

How long is the free trial period? Our free trial period is 2 days.

Are there any limitations to the free trial period? Yes, our free trial period does not include SEO Website Marketing Specialist. Because SEO, Website marketing results will not be realized for 4-5 weeks.

How much does it cost to use your BPO services?  At SOS we have several pricing options for you to choose from. Depending on the level of expertise you are needing, we have the following levels for each category:

·         Junior

·         Intermediate

·         Senior

·         Expert

What if I just need temporary staffing, to fill in while my employee is on leave or vacation? SOS can handle that as well. Take a look at our “Temp Staff” page for details.

How will I communicate or get projects and details to and from my BPO staff? SOS has developed a complex, but easy to use, project management system, with live chat support.  For more information about our project management system and live chat support, please visit our “Support Info” Page.